Successful Onboarding - Key to Employee Retention and Productivity
We have all been through it --
the company orientation. You know, that brief period of time when we are
introduced to a new company or new job at an existing site of employment.
With the increasing speed of
business, companies cannot afford to wait for new or lateral hires to "get
up to speed" or, worse yet, become disillusioned and leave the company or
"quit and stay." According to industry studies, 90% of employees
cement their opinion about a company within the first six months of employment.
To keep employees engaged
throughout their career, increase employee job satisfaction, raise productivity
levels, and reduce turnover, ultimately a comprehensive online onboarding program is now the approach of choice for
best-in-class companies.
Best-in-Class Onboarding
·
A successful onboarding program does not come in
a box. There is no plug-and-play solution. As best practice dictates, to reflect
common practices within their industry and meet company objectives an
onboarding program should be tailored. Successful onboarding programs, however,
share similar traits:
·
The program is not an exercise completed within
three months or less, but a holistic approach which encompasses an employee's
entire career with that company.
·
Include onboarding employees to new positions,
departments, groups or projects apart from focusing on new hires.
·
They utilize technology to automate forms
management, task management, training and other components to increase
proficiency and time to productivity.
·
Beyond the orientation period create several
"touch-points" or engagements with employees. After the initiation
and/or orientation phase of onboarding many employees feel abandoned.
·
Have robust mentoring programs, measure
retention rates and time to performance, and have remediation programs.
·
Reinforce the company culture during every phase
of the onboarding process.
The Process Starts with Analysis
An in-depth analysis of your
current orientation or onboarding processes to uncover the following is the key
to initiating a successful employee Onboarding
program starts with.
·
Components that are currently working
·
Components that may, unknowingly, be working
against you
·
Gaps in your current program, compared to
Best-in-Class onboarding practices
·
Determining exactly what you want to achieve,
objectives and expectations
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